DC Rajouri directs for swift, quality redressal of Public Grievances

RAJOURI, APRIL 01: Deputy Commissioner Abhishek Sharma today chaired a meeting here in the Conference Hall to review the status of grievances and citizen registrations on the JK Samadhan portal. The meeting focused on ensuring timely redressal of public grievances and enhancing transparency in services delivery.

The Deputy Commissioner reviewed the ADC-wise status of grievance registrations and disposals. He directed the officers to expedite both the registration and resolution of grievances, emphasizing the need for quality disposal to ensure citizen satisfaction. Pending grievances were also discussed with the concerned officers to facilitate swift resolution.

Apart from grievance redressal, the Deputy Commissioner reviewed the status of the physical verification of development works across the district. He directed the Tehsildars to identify patches of state land and instructed that the issuance of category certificates to the general public should not be delayed. Strict vigilance was emphasized to maintain transparency in public services delivery.

Reiterating the administration’s commitment to good governance, DC Rajouri stated that there shall be zero tolerance for corruption. He urged all officers to ensure efficiency and accountability in addressing public concerns.

The meeting was attended by ADC Kalakote Tanveer Ahmed, ADC Rajouri Rajiv Khajuria, ADC Sunderbani Rajeev Magotra, ADC Nowshera Babu Ram Tandon, ACP Sheraz Chouhan, SDM Thanamandi Abid Hussain, ACD Vijay Kr Verma, CMO Manohar Rana, along with Tehsildars and BDOs.