Sundarbani Police Station in Rajouri gets ISO certification for excellence in Policing

In a significant development, Police Station Sundarbani in Rajouri district has been awarded ISO 9001:2015 certification for its quality management system, marking a breakthrough in police service delivery.

The certification encompasses the “Prevention and Investigation of Crimes and Maintenance of Law & Order” within the jurisdiction of Sundarbani Police Station. It signifies the station’s commitment to quality management practices, including meticulous record-keeping, cleanliness, facility maintenance, and technological enhancements such as CCTV installations and cybercrime & women help desks.

Initiating the certification process, Sundarbani Police diligently upgraded existing facilities and introduced new elements aimed at enhancing public service quality and accessibility. Streamlining procedures for character/passport verification, complaint filing, and record management has been a key focus, ensuring prompt and efficient resolution of grievances.

These efforts have resulted in improved public service delivery and increased accessibility for the community.

The initiative has been lauded by senior officials, who commended the Sundarbani Police team for their dedication and commitment to excellence. They have encouraged other police stations to emulate this example and strive for similar certifications to enhance public trust and satisfaction.

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